> ## Documentation Index
> Fetch the complete documentation index at: https://docs.teqoin.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Where to get help when building on TeQoin

# Support

Use this page when you need help with TeQoin documentation, development setup, or infrastructure issues.

## Start with the docs

Before opening a support request, gather:

* The page or guide you followed
* The exact command or transaction hash
* The RPC endpoint you used
* The full error message

## Official channels referenced in this docs repo

These channels are already linked from the TeQoin docs configuration:

* GitHub: `https://github.com/TeQoin`
* Telegram: `https://t.me/TeQoin`
* X: `https://x.com/TeQoin`
* Email: `support@teqoin.io`

## Best channel by problem type

| Problem                         | Best channel  |
| ------------------------------- | ------------- |
| Documentation issue             | GitHub        |
| Wallet or onboarding help       | Telegram      |
| Private account-specific help   | Email         |
| Status checks and announcements | X or Telegram |

## Good support request template

```text theme={null}
Subject: TeQoin docs issue - deploy-first-contract

What I was trying to do:
Deploy a Counter contract from Hardhat

What happened:
eth_sendRawTransaction returned an error

What I used:
- Chain ID: 420377
- RPC URL: https://rpc.teqoin.io
- Time: 2026-04-22 12:00 UTC

Relevant transaction hash or logs:
0x...
```

## For doc improvements

If the problem is unclear or outdated documentation:

1. Link the exact docs page.
2. Explain what you expected to see.
3. Include a proposed correction if you already know it.

That makes review and publication much faster.